FAQS
Your Questions Answered
WHATS THE DIFFERENCE BETWEEN 2D, 3D, and 4D-HD?
2D is a two dimensional image of your baby. This is a black and white cross-section, the same as when you attend your normal NHS scan.
3D is a three dimensional image of your baby, this means you can see depth. Our 3D scans typically take a look at your baby's cute button nose and tiny fingers.
The 4D image is the term given to the 3D image moving in real-time, so you may see baby waving, or having a drink. HD is high-definition.
HOW LONG IS MY APPOINTMENT TIME?
Although the appointment time is advertised as approximately 20 minutes (4D - 30 minutes), this is not always entirely just for your baby scan.
IS CAR PARKING AVAILABLE?
There is a pay-and-display car park based next to Haynes Furnishers, 72-73 High Street, DE14 1LD.
Google Maps estimates this to be a 2-3 minute walk.
HOW DO I MAKE AN APPOINTMENT?
To make an appointment you can either:
Click 'Make a Booking' at the top of the webpage
Phone us on 01283 537000 and speak with a member of our team
Contact us on social media, through Facebook
WHO CAN I BRING TO MY SCAN?
You can bring up to 3 guests to your scan (not including expecting mother)
DO I STILL NEED TO HAVE MY NHS APPOINTMENT?
YES, absolutely! Our highly-experienced sonographers want to make sure you see your baby, but will not carry out a full abnormality check as this is a non-diagnostic scan and is for reassurance and bonding purposes only.
As a result, the wellbeing check doesn't cover all the things that your midwife and NHS appointments need to see and know so its best to still keep up with all of your appointments
HOW ACCURATE ARE YOUR GENDER DETERMINATION SCANS?
Gender determination is not 100% accurate however our sonographers have a high accuracy of 99.9%.
WHAT HAPPENS IF YOU CANNOT SEE MY BABY'S GENDER?
We will try to encourage the baby to move by getting the mother to roll or by going for a walk. Usually these techniques work it is very rare that we have to book someone for a re-scan but if this was to happen you can come back another day for a free re-scan.
DO I NEED A FULL BLADDER FOR MY SCAN?
You need a full bladder for our early reassurance scan.
You do not need a full bladder for a gender scan, 4D, late reassurance, or presentation scan.
DO YOU HAVE TOILET FACILITIES?
Yes, we have accessible toilet facilities with a baby changing unit.
WHO ARE YOU REGULATED BY?
We are regulated by Care Quality Commission
IS A CHAPERONE AVAILABLE?
Yes, an experienced chaperone is available at all times.
ARE GIFT VOUCHERS AVAILABLE?
Yes! We have gift vouchers available in-clinic which can be purchased and redeemed against against any of our scans or extras - including heartbeat bears
HOW DO I MAKE A COMPLAINT?
If our service doesn't meets your needs during your appointment, you can speak with the receptionist or sonographer.
Alternatively, please contact us either by:
Email: enquiries@timetobond4d.co.uk
Phone: 01283 537000
ANY OTHER QUESTIONS?
We apologise if we have not managed to answer one of your questions in our FAQ section. If you have a question which is not featured here then please contact us either via the contact form, email, or by phone and we will answer your query.
WHAT IS THE CANCELLATION POLICY?
You may cancel or reschedule your appointment without charge prior to 24 hours in advance, or by the end of business hours (7pm) the day before your appointment.
Deposits are non-refundable.